FAQ answers for wallet checks
Clear wallet answers matter when you are moving from account access to the cashier path. Our FAQ explains how to confirm your phone number before entering the wallet area, what to check when a DANA, OVO, GoPay or QRIS status is still processing, and when bank transfer or a virtual account is the more suitable route. We also explain why the payment
reference and account details must match before a withdrawal request can be checked. Start with the FAQ question closest to your screen, then return to the lobby once the status is clear.
- DANA
- OVO
- GoPay
- QRIS